FAQs about wollongong strata

  • Who is Wollongong Strata and what do they offer in the Illawarra region?

    Wollongong Strata is a 100% Indigenous-owned, locally based strata management company with over 25 years of experience. They offer professional strata services for residential, commercial, and industrial strata schemes throughout Wollongong and the wider Illawarra region.

  • What sets Wollongong Strata apart from other strata management companies in Wollongong?

    Wollongong Strata stands out for its truly local focus, regular on-site visits, personalised service, and deep understanding of the needs of strata communities across Thirroul, Corrimal, Wollongong, Shellharbour, Kiama, and beyond.

  • Is Wollongong Strata an Indigenous-owned business?

    Yes, Wollongong Strata is proudly 100% Indigenous-owned, committed to empowering communities while delivering efficient, professional strata management across the Illawarra.

  • What strata management services does Wollongong Strata provide?

    Wollongong Strata offers full-service strata management including financial reporting, levy collection, by-law enforcement, maintenance coordination, AGM preparation, and compliance with NSW strata legislation.

  • Does Wollongong Strata manage both residential and commercial properties in the Illawarra?

    Absolutely. Wollongong Strata has experience managing a variety of schemes including residential townhouses, apartment buildings, mixed-use developments, and commercial complexes across Wollongong and surrounding suburbs.

  • Can Wollongong Strata manage industrial strata schemes in the Illawarra?

    Yes, Wollongong Strata provides tailored management services for industrial strata complexes throughout the Illawarra, ensuring compliance, maintenance, and communication are handled efficiently.

  • Does Wollongong Strata manage strata properties outside of central Wollongong?

    Yes, they manage strata schemes across the entire Illawarra region including Thirroul, Corrimal, Unanderra, Shellharbour, Kiama, Nowra, and Ulladulla and even the Southern Highlands.

  • Why choose a locally based strata manager like Wollongong Strata in the Illawarra?

    A local company like Wollongong Strata knows the unique challenges of Illawarra properties—such as local council regulations—and can respond faster with on-the-ground support.

  • Is Wollongong Strata familiar with Shellharbour Council and Wollongong Council regulations?

    Yes, their team has in-depth experience navigating local council requirements and strata compliance specific to both Shellharbour and Wollongong LGAs.

  • How does Wollongong Strata communicate with strata committees and owners?

    They maintain clear and open communication through regular updates, scheduled site visits, transparent financials, and direct access to licensed strata professionals.

  • How often does Wollongong Strata visit the properties they manage?

    Unlike many firms, Wollongong Strata conducts regular site inspections to understand each property’s unique needs and address issues proactively.

  • Are Wollongong Strata’s fees competitive for strata management in the Illawarra?

    Yes, they offer transparent, competitive pricing with no hidden fees, tailored to the size and complexity of each strata scheme.

  • Can Wollongong Strata help strata schemes reduce costs or improve efficiency?

    Yes, their proactive maintenance planning, trusted local contractor network, and energy-efficiency initiatives help reduce costs and improve operational efficiency.

  • Does Wollongong Strata organise repairs and maintenance for strata properties?

    Yes, they coordinate all types of maintenance—from common property repairs to ongoing building services—using qualified, insured contractors from the local area.

  • How does Wollongong Strata handle urgent maintenance issues?

    They have a structured process for urgent and emergency repairs, ensuring quick turnaround and minimal disruption for residents and owners.

  • Can Wollongong Strata recommend reliable tradespeople in the Illawarra?

    Yes, they work closely with trusted local trades, ensuring all work is completed to a high standard and in compliance with regulations.

  • How does Wollongong Strata ensure compliance with NSW strata laws?

    Their licensed team ensures all management practices align with the Strata Schemes Management Act 2015 and other relevant NSW legislation.

  • Does Wollongong Strata manage insurance and risk compliance?

    Absolutely. They oversee strata insurance, renewals, and ensure proper WHS and risk protocols are followed across all properties.

  • How do I switch my current strata manager to Wollongong Strata?

    Simply contact their team, and they’ll guide you through the process—reviewing your current contract, attending your AGM, and handling a seamless handover.

  • What’s the best way to contact Wollongong Strata for a quote or consultation?

    Call their Wollongong office directly on 02 4214 0444or visit their website to submit an enquiry for a tailored strata management proposal.

  • Can Wollongong Strata provide a free assessment of our current strata management setup?

    Yes, they offer obligation-free consultations to review your current arrangements and suggest ways to improve service delivery and cost-efficiency.